Accounts that come back
We match your situation to the right recovery path and gather exactly the proof Roblox Support will ask for.
Recover What's Yours
Independent, AI-assisted help with Roblox account recovery. We work out your proof of ownership, write your request to Roblox Support, follow up every day, and help you lock the account down once it's back.
Start recovery- Never asks for passwords, codes or cookies
- Official Roblox channels only
- Not affiliated with Roblox
- Full refund if you cancel before work starts
- Tranom Technologies LLC, Spokane, WA
What is Tranom?
Start recovery- Never asks for passwords, codes or cookies
- Official Roblox channels only
- Not affiliated with Roblox
- Full refund if you cancel before work starts
- Tranom Technologies LLC, Spokane, WA
Tranom is an independent, paid service that turns a lost Roblox account into a clear, well-documented case, using only Roblox's official recovery and support channels.
Run by Tranom Technologies LLC. Standard cases cost $49 and Priority cases $99. See pricing
Never asks for your password
No passwords, cookies or 2-Step codes. We never sign in to your account, so you stay in control the whole time.
Start in minutes
Tell us what happened in one short form. We reply by email with your recovery plan and next steps.
We cover every way an account gets lost, from a typo to a takeover.
- Forgot password
- Forgot username
- Hacked account
- Email changed
- Lost 2-Step
- Banned
Free vs. Tranom
You don't need us to contact Roblox
Roblox Support is free, and anyone can use it. Tranom is a paid service for when you'd like help doing it well. We have no special access to Roblox, and only Roblox can restore an account.
Roblox Support
Free- Contact Roblox directly, at no cost
- You decide what proof to send
- You follow up on your own
Tranom
$49 or $99 per case- We work out exactly what proof Roblox needs for your case
- We write your support request or appeal for you
- T1 and our agents follow up with Roblox every day
- We help you lock the account down once it's back
- Full refund if you cancel before work starts
Tranom is for you if
- Your tickets keep getting rejected. We find what's missing and help you send a stronger request.
- You don't know what proof to send. We tell you exactly what counts and how to find it.
- You want someone to follow up. T1 and our agents check in with Roblox every day until your case is done.
Tranom in action
Use cases
We handle the most common ways players lose access, from a forgotten password to a hijacked account with a changed email.
Hacked account
Someone changed your password or email? We gather proof that the account is yours and prepare a clear, complete ticket for Roblox Support.
Start recovery for a hacked account
Forgot password or username
Reset emails not arriving, or the email on the account is one you can't open anymore? We find the route that still works for you.
Start recovery for a forgotten password or username
Lost 2-Step Verification
New phone, lost authenticator, no backup codes? We work out which options you still have and what Support needs when none are left.
Start recovery for lost 2-Step Verification
Bans and moderation appeals
Think a ban was a mistake? We help you write a calm, factual appeal for Roblox's official appeals process.
Start recovery for a ban appeal
How it works
From locked out to logged in
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Tell us what happened
Fill in one short form with your situation and how to reach you. It takes about two minutes.
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We build your case
Our AI and a recovery specialist put together your proof of ownership and a support request written the way Roblox Support needs it.
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T1 follows up every day
Our case agent T1 and our team check in with Roblox daily until your case is verified and complete, then help you lock the account down.
Start recovery
Tell us what happened
Fill in the form and we'll email you with your next steps.
- Have your Roblox username ready, if you remember it.
- Look for receipts or gift cards you used on the account. They're the strongest proof.
- Never send us your password. We will never ask for it.
Request received
We'll email you with your next steps. If you don't see our reply, check your spam folder.
Safety
How we keep you safe
No passwords, codes or cookies
We never sign in to your account and never ask for passwords, 2-Step codes or browser cookies. Anyone who does is not us.
Official Roblox channels only
Every step goes through Roblox's own reset page, Support form or appeals process. We use no tricks or loopholes.
Not affiliated with Roblox
We're an independent company with no special access. Contacting Roblox Support yourself is free, and only Roblox can restore an account.
A fair refund policy
Cancel before we start work and you get a full refund. If we don't deliver part of what we agreed, we refund that part. Refund details
A real, registered business
Tranom Technologies LLC, 524 W Riverside Ave, Suite N, Spokane, WA 99201, United States. Email support@tranom.com, and we reply within one business day.
Only what your case needs
We ask for the minimum, never sell your data, and delete your case details after your case closes.
Questions
Is Tranom legit?
Tranom is a registered US business: Tranom Technologies LLC, 524 W Riverside Ave, Suite N, Spokane, WA 99201, United States. We're an independent, paid service, not part of Roblox, with no special access. Everything we do goes through Roblox's official support channels, we never ask for your password, our prices are published on the pricing page, and you get a full refund if you cancel before work starts.
Why pay when Roblox support is free?
You don't have to. Roblox Support is free and anyone can contact it. People pay us when they don't know what proof Roblox needs, when their tickets keep getting rejected, or when they want someone to follow up every day. You pay for that help, not for access, because we have none.
How much does it cost?
A Standard case costs $49 and a Priority case costs $99, one time, with no subscriptions or hidden fees. Sending the form is free, and we tell you which applies before you pay. See what's included.
What if my account isn't recovered?
Only Roblox can restore an account, so we can't guarantee it, and nobody honest can. If you cancel before we start work, you get a full refund. Once work has started, the fee covers the work we've done and isn't refunded just because Roblox says no. If we fail to deliver part of what we agreed, we refund that part.
Are you part of Roblox?
No. Tranom is not affiliated with, endorsed by, or sponsored by Roblox Corporation, and we have no special access to Roblox's systems or staff. Roblox Support makes every decision about your account.
Will you ask for my password?
Never. We don't need your password, 2-Step codes or browser cookies to help you, and you should never share them with anyone.
What happens after I submit the form?
We review your case and email you within one business day with your next steps, including which plan fits and the proof of ownership worth collecting.
What counts as proof of ownership?
Receipts for Robux or Premium purchases, a gift card you redeemed, the first email used on the account, roughly when you created it, past usernames, and the devices you play on. Receipts and gift cards usually carry the most weight.
I'm under 18. Can I use Tranom?
Yes, with a parent or guardian. They need to fill in the form with you and approve any payment.
Welcome back
Your recovery starts with one short form.
Start recovery- Never asks for passwords, codes or cookies
- Official Roblox channels only
- Not affiliated with Roblox
- Full refund if you cancel before work starts
- Tranom Technologies LLC, Spokane, WA