On duty every day
Meet T1, the agent that sees your case through
T1 is our own case agent. Every day, T1 and our team check in with Roblox about your case: is it verified, is it complete, or is something still missing?
Start recovery- Never asks for passwords, codes or cookies
- Official Roblox channels only
- Not affiliated with Roblox
- Full refund if you cancel before work starts
- Tranom Technologies LLC, Spokane, WA
How T1 works
One check-in a day, until it's done
Roblox Support handles a lot of requests. T1 makes sure yours keeps moving, with a steady daily follow-up instead of waiting and hoping.
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Review
T1 looks at where your case stands and what Roblox said last.
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Follow up
T1 and our agents send Roblox a normal, everyday follow-up about your case.
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Check
Is the case verified and complete, or is something still missing?
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Update you
If something's missing, we tell you exactly what and how to get it. When it's done, you hear first.
Repeats every day until your case is verified and complete
How T1 talks to Roblox
Everyday messages, never special ones
T1 doesn't rely on special messages, shortcuts or loopholes. It follows up the way a careful person would, once a day.
T1 always
- Sends one ordinary follow-up a day for each open case
- Uses Roblox's normal support channels
- Works alongside our human agents
- Tells you as soon as something is missing
T1 never
- Sends special, mass or spam messages
- Uses tricks, exploits or loopholes
- Asks for your password, codes or cookies
- Promises an outcome only Roblox can decide
Under the hood
Built by our team. Run on trusted processors.
We built T1 ourselves, around how Roblox recovery actually works. It runs on third-party processors: established providers that host and run T1 for us under contract.
Made in-house
Designed and maintained by the Tranom team.
Run by third-party processors
They host T1 under contract and may only use your information to run it.
People in the loop
Our agents work with T1 on every case and step in whenever a reply needs a person.
About T1
Is T1 a person?
No. T1 is software our team built to follow up on cases. Our human agents work with T1 and step in whenever a case needs a person.
How often does T1 contact Roblox?
Once a day for each open case, with an everyday follow-up message, until the case is verified and complete.
Does T1 send special or automated tricks?
No. T1 doesn't use special messages, shortcuts or loopholes. It sends the same kind of everyday follow-up a careful person would.
Does T1 need my password?
Never. T1 doesn't sign in to your account and never asks for passwords, verification codes or browser cookies.
Who runs T1?
Tranom built T1. It runs on third-party processors that host it under contract and may only use your information to run T1. Our Privacy Policy has the details.
What happens if something is missing?
We email you what Roblox needs and how to get it. Once you send it, T1 includes it in the next daily follow-up.
Let T1 follow up for you
Your recovery starts with one short form.
Start recovery- Never asks for passwords, codes or cookies
- Official Roblox channels only
- Not affiliated with Roblox
- Full refund if you cancel before work starts
- Tranom Technologies LLC, Spokane, WA